General terms & conditions

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

Information You Give Us:
When you purchase something from NailsBestBuy.com, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information:
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email Marketing (If applicable):
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from NailsBestBuy.com, if your computer supports such capabilities. With your permission, we may send you emails about our store, new products, and other updates.


SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at: 
iNAIL SUPPLY LLC 
106 William O Stutes St.
Lafayette, LA, 70506, United States


SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


SECTION 4 - LIGHTSPEED

Our store is hosted on LIGHTSPEED. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through LIGHTSPEED’s data storage, databases and the general LIGHTSPEED application. They store your data on a secure server behind a firewall.


PAYMENT

If you choose a direct payment gateway to complete your purchase, then Magento stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Magento’s Terms of Service here or Privacy Statement here.







RETURNS

Returns must be made within 14 days of purchase with a receipt or proof of purchase. 

When you return an item, your refund and how your refund is issued may differ based on the condition of the item, how long you've had the item and how the item was purchased.

If you're receiving a refund after we have received your item, it may take an additional 3-5 business days to fully process your return and issue your refund.

If we refunded you to a pre-paid card and you no longer have the physical card, the card is still stored within your account. It can be used toward future purchases on the account it's stored in.

How to Return Items:
•    Prepare your package for return. Pack your item securely, inserting any paperwork that was included when you requested your return from the Online Returns Center. If you don't have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package.

•    Ship your return based on the return shipping option you selected. 

o    Any Carrier: We provide you with a return shipping address, and you provide and pay for your own mailing label using the carrier of your choice.
o    UPS drop-off (only available for orders over $200): We provide you with a pre-paid shipping label for your return package and take it to an authorized UPS shipping location. (We'll show you a list of drop-off locations in your area.) This option allows you to track your package on its way back to us.

EXCHANGES

Exchanges must be made within 14 days of purchase with a receipt or proof of purchase. If you're making an exchange, after we have received your item, it may take an additional 3-5 business days to fully process your exchange and ship your new items.

How to Exchange Items:
An exchange order, with the same shipping speed that was used on your original item, will be created. You can send your original item back to the shipping address provided. You'll need to return the original item within 14 days to avoid being charged for both the original and exchange items. If the item you're exchanging costs less that your original purchase we will refund you the difference. This policy refers to color/size exchanges only. NailsBestBuy.com does not price match.

•    Ship your exchange based on the return shipping option you selected. 

o    Any Carrier: We provide you with a return shipping address, and you provide and pay for your own mailing label using the carrier of your choice.
o    UPS drop-off (only available for orders over $200): We provide you with a pre-paid shipping label for your return package and take it to an authorized UPS shipping location. (We'll show you a list of drop-off locations in your area.) This option allows you to track your package on its way back to us.



SECTION 5 - THIRD-PARTY SERVICES

We employ other individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


COOKIES

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features such as storage of items in your Shopping Cart between visits. You can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of NailsBestBuy.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to add items to your Shopping Cart, or proceed to Checkout.

LIST OF COOKIES WE COLLECT

The table below lists the cookies we collect and what information they store.



COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.




SECTION 7 - AGE OF CONSENT

NailsBestBuy.com does not sell products for purchase by children or unlicensed professionals. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.



QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at: 

iNAIL SUPPLY LLC
Re: Privacy Compliance Officer
106 William O Stutes St.
Lafayette, LA, 70506, United States




NAILSBESTBUY.COM PRIVACY NOTICE
UPDATED: OCTOBER 2020

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